Frequently Asked Questions
Everything you need to know about finding the perfect dresses for your bridal party.
How long does it take for my bridesmaid dresses to arrive?
Most made-to-order dresses take between 12 to 16 weeks to ship. We recommend placing your full party order at least 6 months before the wedding to allow time for production and professional alterations.
Can I return or exchange a dress if it doesn't fit?
Since our dresses are made-to-order based on your specific color and style selections, all sales are final. We provide detailed sizing charts and recommend professional measurements to ensure the best fit possible.
Do you offer group discounts for large bridal parties?
We pride ourselves on offering fair, competitive pricing for all our designer collections. While we do not offer bulk discounts, we often host designer trunk shows that feature special promotional pricing.
How do I ensure all my bridesmaids' dresses are from the same dye lot?
To ensure a perfect color match, we require all bridesmaids in a single wedding party to place their orders within the same 24-hour window. This allows us to process the order with the designer as a single batch from the same fabric bolt.
Do you provide in-house alteration services?
While we do not perform alterations in-store, we provide a curated list of recommended expert tailors in your local area who specialize in formal wear and bridal party attire.
What happens if a bridesmaid is pregnant or between sizes?
Our stylists are experts at navigating size adjustments. We can recommend specific maternity-friendly styles or suggest ordering additional fabric to ensure your tailor has enough material for necessary adjustments.